Emergency Service Organizations

We're proud to be the innovating force that pioneered specialized insurance protections for America's emergency service organizations.

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VFIS has been serving the emergency responder community for over fifty years. And we're still responding with coverages, training and risk management services that meet the unique needs of fire departments, EMS agencies, communication centers and other emergency service organizations.

We are staffed with many active and past first responders, so we truly understand the needs of emergency personnel as we serve alongside them every day.

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Cyber Coverage

As a community-focused organization storing personal information, we understand the significant cybersecurity risks you face. That's why the cyber product from Glatfelter Brokerage Services (GBS), our wholesaler, is powerful and helps meet the cybersecurity needs of today as risks grow. This standalone, non-admitted cyber product is available to existing and new clients that meet our appetite.

Learn About Cyber Coverage

Custom Coverage

Our Glatfelter Specialty Benefits program fills the gaps that traditional policies may have. Supplying solutions to the issues that matter to first responders, like cancer, critical illness, recruitment and retention, we know the pain points of emergency personnel and have created custom coverages to meet their needs.

Learn About Custom Coverage

Meet Some of Our Emergency Responder Clients

"The roof collapsed on me." Chief Joe Yeakley was fighting a fire when the roof collapsed in on him. As much as he tried, he couldn't move. The debris had trapped him completely, and the room around him continued to burn. Hear his amazing story of strength, brotherhood and recovery.

- Joe Yeakley, Fire Chief
Lindale Fire Department, TX
VFIS client since 1999

"I died three times." Chief Bailey was participating in a walk to honor the fallen firefighters of 9/11 when he fell to the ground himself — and didn't get up. Hear the inspiring story of how he came back to life, defied all odds and continued to serve his community.

- Greg Bailey, Assistant Chief
Couchton Fire Rescue, SC
VFIS Client since 1998