A reliable ally for hometown heroes.

Comprehensive Insurance designed For Emergency Service Organizations & their members.

In 1969, Arthur J. Glatfelter recognized that the brave firefighters in his community were overlooked by insurers—and felt it was his duty to give them the protections they deserved. That's when he pioneered the first-ever specialized insurance program for firefighters: VFIS. While much has changed since then, including expanding our offerings to serve many types of emergency service organizations, our mission has remained the same: do the right thing for hometown heroes.

Partner with VFIS & Glatfelter to help protect and restore those who protect and serve others.

Note: Your privacy is important to us. Please know that we will never share or sell your information.

Meet our fire & emergency services program, VFIS

An artistic ground-view angle of the front of a tanker truck

VFIS

Emergency services organizations (ESOs) are filled with people who spend their time serving, helping and protecting others—and they need an insurance provider who shows up for them in the same way they show up for others. That's a responsibility we don't take lightly.

As the largest provider of insurance for ESOs in North America, VFIS' robust coverage forms allow us to write the many types of ESOs across the United States and Canada. We have both Property & Casualty (P&C) and Accident & Sickness (A&S) products that are designed to help us protect the resources of these organizations and promote the health and interest of their members with an unmatched level of understanding and dedication.

What We Offer See What Makes Us Different
A doctor with a clipboard explaining something with a patient with folded hands

Glatfelter Specialty Benefits

Glatfelter Specialty Benefits is our custom coverage division, which provides a variety of products for emergency service organizations, as well as other community-focused organizations, that can be added to VFIS or Glatfelter policies to help fill in insurance gaps and provide additional solutions. Some of these offerings include a Length of Service Awards Program (LOSAP), Group Term Life Insurance, Cancer and Critical Illness, Accidental Death and Dismemberment, and special event coverage.

What We Offer

Experience matters.

We believe our duty to the emergency services community goes far beyond offering an insurance policy. It's about advocating for their best interests and showing up for them, dependably, in the moments that matter.

One way we do this is by having many people on our team with first-hand emergency services experience—and it's through their knowledge, conversations and deep-involvement in the industry that many of our holistic protections and value-added services, including in-person first responder training and online safety solutions, are born.

So, when it comes to the emergency services industry, we can genuinely say: we live it, we respect it and we protect it.

Why you'll love Glatfelter:

We're partners beyond the policy. We pride ourselves on being trustworthy and dedicated partners—and are happy to provide brokers with the service, support and perks they deserve.

We're specialists. We strive to understand our niche markets better than anyone else, including having many employees who've worked first-hand in their clients' industries, which allows us to have robust forms and specialized resources.

Our best-in-class programs - We offer in-house claims, underwriting, risk management, product development, actuarial services and more.

Safety-forward resources - We take a proactive approach to safety and risk management and offer specialized resources, including an online university, to help our clients stay better protected and prepared.

Market strength and stability - We have over 50 years of experience protecting community-focused organizations and we're backed by the financial strength of our parent company, AIG.

High retention levels - Glatfelter programs boast retention level percentages in the 90s—with some as high as 98%—to help you focus on growing your business rather than keeping it.

Putting Our Partners First

We hold ourselves to the highest standards when it comes to service and support. But don't take our word for it—listen to real-life stories from our agents.

Hear From Our Agents

Let's Boost Business

Are you ready to take our partnership further?

Note: Your privacy is important to us. Please know that we will never share or sell your information.